Cancellation by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order as a Store Credit , which can be used on future purchases . If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return Policy
Kindly do not accept open or damaged parcels. If you are not satisfied due to any of the following reasons, you may return the item(s):
- For a Damaged, Defective, Wrong, or Expired item, you can request a refund or replacement within 2 days of delivery.
- To qualify for a return, items must be unused, unopened, and in the same condition as received. Please ensure that all original packaging and tags are intact.
- We may require proof of purchase (receipt or order number) for all returns.
- Once we receive your return and inspect the item(s), we will process your refund or exchange within 2-3 business days. Refunds will be issued to the original payment method used for the purchase. Return shipping will generally take 5 to 7 days.
To initiate a return, please follow these steps:
- Contact our customer service team at online@jabsons.com or WhatsApp at +91 95120 31929 to request a return.
- Pack the item(s) securely in the original packaging, if possible.
Contact Us
If you have any questions or concerns about our Cancellation & Return Policy, please don't hesitate to contact us at online@jabsons.com or WhatsApp at +91 95120 31929. Our customer service team is here to assist you.
